This Privacy Policy describes how UNACOSHASERIA collects, uses, and discloses your personal information when you visit, use our services, make a purchase on UNACOSHASERIA or communicate with us in relation to the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you accept the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, we urge you not to use or access any of the Services.
*Update to the Privacy Policy
We may update this Privacy Policy occasionally, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable legislation.
*How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected during the past 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
*Personal Data Collected
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
*Information we collect directly from you
The information you send directly to us through our Services may include: Contact data, including your name, address, phone number and email. Order information, including your name, billing address, shipping address, payment confirmation, email and phone number. Account information, including your username, password, security questions and other information used for security purposes. Customer service information, including the information you decide to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so could prevent you from using or accessing these features.
*Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.
*Information we obtain from third parties
Lastly, we may obtain information about you from third parties, including providers and service providers who may collect information on our behalf, such as: Companies that support our Site and Services, such as GHL. Our payment processors collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment, complete your orders and provide you with the products or services you have requested, in order to fulfill our contract with you. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the "Third-Party Websites and Links" section below.
*How we use your personal information
Providing products and services We use your personal information to provide you with the Services and fulfill our contract, which includes processing your payments, completing your orders, sending you notifications related to your account, purchases, returns, changes or other transactions, creating, maintaining and managing your account, managing shipments, facilitating returns and changes, and other functions related to your account. We may also improve your shopping experience by allowing GHL to link your account with other services you choose to use. In this case, GO HIGH LEVEL (GHL) will process your information as established in its Privacy Policy and Consumer Privacy Policy.
*Marketing and Advertising
We may use your personal information for commercial and promotional purposes, such as sending you marketing communications, advertising and promotions by email, SMS, WhatsApp or postal mail, and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites. Security and fraud prevention. We use your personal information to detect, investigate and take action against potential fraudulent, illegal or malicious activities. If you decide to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access data with anyone. If you believe your account has been compromised, please contact us immediately.
*Communicating with you and improving the service
We use your personal information to provide customer service and improve our Services. This responds to our legitimate interests: to respond to your needs, provide you with effective services and maintain our business relationship with you.
*Cookies and Tracking Technologies
Like many websites, we use cookies on our site. Go High Level (GHL) provides tracking and analytics tools that may use cookies to optimize our services (including remembering your actions and preferences), perform analytics and better understand user interaction with the services (in our legitimate interest of managing, improving and optimizing the services). We may also allow third parties and service providers to use cookies on our site to better personalize services, products and advertising on our site and other websites. Most browsers automatically accept cookies by default, but you can configure your browser to delete or reject them using the controls. Please note that deleting or blocking cookies may negatively affect your user experience and may cause some Services, including certain general features and functionalities, to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will consider such signal as a valid request to opt out of sharing or displaying targeted advertising for the associated browser or device. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your browser or device."
*How we disclose personal information
Under certain circumstances, we might disclose your personal information to third parties for contract fulfillment, legitimate purposes and other reasons, subject to this Privacy Policy. Such circumstances may include:
With providers or other third parties who perform services on our behalf (e.g., IT administration, payment processing, data analysis, customer service, cloud storage, compliance and shipping). With business and marketing partners to provide you services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. When you indicate, request or otherwise consent to our disclosure of certain information to third parties, such as sending you products or through your use of social media widgets or login integrations, with your consent. With our affiliates or otherwise within our corporate group, in our legitimate interests to manage a successful business. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and confidential personal information about users for the purposes set forth above in 'How we collect and use your personal information' and 'How we disclose personal information':
Category of Recipients
Identifiers such as basic contact details and certain order and account information Categories of personal information listed in the California Customer Records statute, such as basic contact details and certain order and account information Commercial information, such as order information, purchase information and customer service information. "Internet or other similar network activity, such as:
Usage data Geolocation data, such as locations determined by an IP address or other technical measures Providers and third parties performing services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer service partners and data analytics providers). Business and marketing partners: Affiliates
We do not use or disclose confidential personal information without your consent or for the purpose of inferring characteristics about you.
We have 'sold' and 'shared' (as those terms are defined in applicable legislation) personal information during the past 12 months with the purpose of participating in advertising and marketing activities, in the following manner.
*Category of Personal Information Categories of Recipients
Identifiers such as name, email address and phone number Business and marketing partners Commercial information such as records of products or services acquired Business and marketing partners.
*Usage data Business and marketing partners
- Websites and third-party links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated sites not controlled by us, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness or reliability of the information they contain. Information you provide in public or semi-public spaces, including what you share on third-party social media platforms, may also be viewed by other users of the Services or users of such third-party platforms, without any limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply endorsement of the content of such platforms or their owners or operators, unless indicated in the Services.
-Children's Data
The Services are not intended to be used by minors, and we do not intentionally collect personal information about them. If you are a parent or guardian of a minor who has provided us with their personal information, you may contact us using the contact details indicated below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we 'share' or 'sell' (as those terms are defined in applicable legislation) personal information of persons under 16 years of age."
-Security and retention of your information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee total security. Additionally, the information you send us may not be secure during transport. We recommend that you do not use insecure channels to communicate sensitive or confidential information.
The time we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
-Your Rights
Depending on your place of residence, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may reject your request as permitted by law.
Right of access/knowledge: You may have the right to request access to the personal information we have about you, including details related to the ways we use and share your information.
Right of deletion: You may have the right to request that we delete the personal information we maintain about you.
Right of correction: You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of portability: You may have the right to receive a copy of the personal information we have about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of consent: When we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we reject processing your request. You can do this by responding directly to our denial.
Management of communication preferences: We may send you promotional emails and you can unsubscribe at any time using the unsubscribe option that appears in the emails we send you. If you unsubscribe, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable legislation, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask you to demonstrate that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable legislation.
*Management of Concerns
If you have any complaint about how we process your personal information, please contact us using the contact details indicated below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact details indicated below or to file your complaint with the local data protection authority.
*International Users
Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information is also processed by external personnel and service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, as appropriate, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
*Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, call us or send an email to [email protected].